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Troubleshooting Your Appliances

Why not try to troubleshoot problems with your appliances? The issue might be easy to solve and avoids the time and cost of calling out a service engineer, so try these tips first.

2 minute read

General guidance:

  • Ensure the plug is properly in the socket and that the power and/or appliance is switched on
     
  • Check whether an MCB (miniature circuit breaker) or RCD (residual current device) on the consumer unit has tripped
     
  • If there’s a fused appliance switch, check whether this fuse has blown
     
  • Confirm that the appliance is programmed correctly and has not been left in program mode
     
  • With any chilled appliances, check that the thermostat is in the operating position

Washing Machine/Washer Dryer/Dishwasher

  • Ensure the door is firmly shut
     
  • Check that the inlet hose is not squashed, bent or blocked
     
  • Confirm that the inlet water valve is on and that the inlet hose filter is clean
     
  • If your appliance is leaking, make sure you are not overloading it or adding too much detergent, and check all the seals and connection pipes

Blocked Waste Disposal Unit

  • Make sure it is switched off, then use either a long wooden object, e.g., a broom handle, to loosen the blockage or use long handled tongs/pliers to remove the obstruction

Warranties

  • If you can’t solve the problem its worth checking if your appliances are covered by a manufacturer’s warranty.  To activate a warranty, you will have registered your ownership with the manufacturer at purchase or upon moving into a new home with appliances supplied
     
  • If you do have an active warranty you can get spare parts, book a repair or arrange a service, by getting in touch with the manufacturer, giving the appliance model number and a clear description of the issue

 

*How To articles are intended as advice only. Please refer to your completion documents for specific information on lease and covenant restrictions and maintenance of your home.*